I posted this 6 weeks into becoming a first time mother. My parenthood story got off to a rocky, disorienting start. A beautiful, precious, healthy child that wouldn’t stop crying. From 11am to well into the evening. No matter what I did. I couldn’t understand what I was doing wrong. Already everything 100 times … Continue reading The crying that wouldn't stop. #myparenthoodstory
Talk to your users. Such a simple phrase. Such a seemingly easy task. So why don’t we do it all the time? Because we either convince ourselves that we don’t need to “right now” or that we don’t have the time – we will once we just build this feature or this product. Oh how … Continue reading Make talking to your users a daily habit.
The age of social media is killing me. Perfectly filtered and cropped pictures that hide the inevitable pain and anxiety and messiness of life. So much so that I constantly feel like my friends and peers are living these incredible lives that seem to elude me. I feel like a frantic bundle of nerves all … Continue reading A vow for the messy truth
“Um, this just got really narrow.” J muttered as he inched the car forward. Building walls closed in as people stared at our car and moved around us. “The apartment is supposed to be just ahead but I have no idea if cars are allowed here.” Google maps was ushering us forward and in our … Continue reading Midnight misadventures: when traveling takes a turn.
The resilience of founders is ultimately why I love working on startups so much. They’re this rare breed of people that nothing can stop. They don’t know the meaning of no and they choose to plough through the craziest of hurdles. It’s inspiring to see and watch and learn from. It’s a high bar for … Continue reading Never say die
If you’re a startup founder considering applying for an accelerator like Y Combinator*, you’ll have many considerations on your mind Things like, is it worth the ~7% of equity for the $120K or, how will I move down there for 12 weeks, or have I gotten enough traction to show that customers want what I’m … Continue reading Is Y Combinator for me?
It’s startup accelerator application time which means I’m now on the other side, reviewing applications and trying to help others get their startups funded by folks like Y Combinator. The top programs are notoriously hard to get into, not just because of the sheer number of applicants, but because ultimately this is a decision of … Continue reading Applying to an accelerator? Don't make these mistakes.
Like most, radio used to be my personal soundtrack growing up and like most, I eventually grew to get frustrated by its primitive experience, especially in face of the iTunes and Spotifys of the world. I mean, how could it compete with the access and quality of on-demand songs – exactly what and when you … Continue reading Revelation by radio – the isolating price of personalization.
You want to know what customer service is? It’s solving a problem. Not talking about it. Not “looking into it”. Not telling me why it’s a problem. Solving it. Yet again I have gotten off the phone (the PHONE — do you know what it takes to get me on the phone, even for my mother?) and … Continue reading The truth about customer service.
Curiosity is exhausting. It’s so earnest and inquiring all the time. It never stops. Sometimes you want it to just dial it down a bit so you can get some work done. At some point you need efficiency and process to take over. They know how to take what’s working and really get things done. … Continue reading Curiosity vs. efficiency