Bug: “Mama, what does that sign say?” Me: “Love Trumps Hate.” Bug: “Oh. Well, we’re not supposed to say “hate” are we?” Me: “…. … No bug. You’re right. We’re not supposed to say hate.” Bug: “And why is everyone holding a sign?” Me: “Well honey, everyone here is saying you’re (pause, collect thoughts)… supposed … Continue reading The troubles of explaining hate to a 4 year old.
I make my living texting people. Incessantly. Thankfully most of it’s now done on my computer but the mechanism is the same. Short, quick conversations. Back and forth. And I’ll catch myself doing the silliest things. Like smiling at the computer when I’m typing thank you or a witty (or so I think) quip. Or … Continue reading Putting the talking into texting.
No matter what anyone says, I’ve always found the beginning of the year the perfect time to reflect and assess and then kick my butt into gear. There is an artificial tidiness to it, sure, but when embarking on a new project, I’ll take any help I can get. But this is not about me. It’s … Continue reading Have an idea? It's time to start.
My last post was all about gratitude. At this moment I want to give the self that wrote that a big ol’ eye-roll. Don’t get me wrong – being grateful for my life is awesome and all, but on this side of a red-eye with a 4 and 2 year old I’m not feeling all that … Continue reading Why does it always feel so hard?
Every year we try to spend a week in Hawaii. It’s our happy place – where we come to relax, to celebrate, to remember how lucky we are in this great big world. It’s simple and easy and … just good. This week has been no different. And tonight, on our last night, we took … Continue reading The nonsense and the nostalgia.
“Screen-time” is one of those parental landmines that no one warns you about before you have kids. That you should have a stance on it, that stance should basically be “none” and that you will be the stalwart upholder of said stance. Ha! Like so many of the philosophies that I’ve thought I’d be one … Continue reading Making boring the default.
People talk about customer service like it’s this beautiful, shiny thing. Pleasant and friendly, with an accommodating smile on it’s face. It’s not. Real customer service – the kind that makes a difference – is ugly and hard-working and a get-er-done sort. It’s resourceful and unyielding and never stops trying. It’s not pleasant at all … Continue reading Customer service ain't pretty.